KEYMACRO is a powerful multi-user call centre application which can be used to take inbound calls, apply IVR prompts, create and track reports, take call history, act on live queue statistics and control call flows.
KeyMacro includes a fully functional IVR system which is used to take inbound calls, act on queue statistics, and create lead time reports.
It can also be used to apply IVR prompts or act as a call centre agent if you wish to.
KEYMACRO Features:
KEYMACRO has been specifically designed to help SMEs take inbound calls and manage these calls effectively.
KEYMACRO has been created using a very intuitive interface so it is very easy to use.
KEYMACRO is very powerful and has a very large feature set which can be used to fulfil a wide range of call centre needs.
It has a built in reporting system which allows you to create various lead time reports and graphs.
KEYMACRO includes a fully functional IVR system which can be used to take inbound calls and also act as a caller.
KEYMACRO can act as a supervisor if you wish to do so, and will supervise the calling from the IVR to your agents.
KEYMACRO can also act as an agent if you wish to do so, and will process outbound calls.
KEYMACRO can be used to create IVR prompts.
KEYMACRO is great for both new and existing users.
KEYMACRO does not have any time expiry and as such is ideal for SMEs.
KEYMACRO is 100% free for both personal and commercial use.
KEYMACRO Description:
KEYMACRO is a powerful multi-user call centre application which can be used to take inbound calls, apply IVR prompts, create and track reports, take call history, act on live queue statistics and control call flows.
KeyMacro includes a fully functional IVR system which is used to take inbound calls, act on queue statistics, and create lead time reports.
It can also be used to apply IVR prompts or act as a call centre agent if you wish to.
KEYMACRO Features:
KEYMACRO has been specifically designed to help SMEs take inbound calls and manage these calls effectively.
KEYMACRO has been created using a very intuitive interface so it is very easy to use.
KEYMACRO is very powerful and has a very large feature set which can be used to 70238732e0 wandea
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